goodshout

More reviews. Fewer surprises.

Goodshout is review software for New Zealand businesses. It asks every customer how it went. Happy customers tap straight through to your Google review box. If something wasn’t right, they can tell you privately, so you find out before it becomes a bad review.

Start freeSee how it works

No card needed. Ask up to 25 customers a month on the free plan.

Kauri & Co

Thanks for having us out. How did we go?

Leave a review
Tell us what to fix

How it works

To get more Google reviews, make leaving one easy. Two things get you picked on Google: how many recent reviews you have, and what they say. Goodshout makes leaving one a single tap, and means that if something went wrong you hear about it from the customer first, not from a one-star review.

After every job, your customer sees one screen with two choices

Leave a review
One tap takes them straight to your Google review box
Tell us privately
Comes straight to you, before anything is posted in public
  1. 1

    You finish with a customer

    Goodshout sends your customer a short message with one link, or they scan the QR code on your counter, front desk, van or invoice. Send it however you already talk to customers, or let it go out on its own after you get paid.

  2. 2

    They pick how to reply

    One screen, two choices: leave a public review, or tell you privately what could have been better.

  3. 3

    Happy customers leave a review

    One tap takes them straight to your Google review box, with no searching for your business. They write it in their own words. More reviews, less chasing.

  4. 4

    Hear about problems first, and fix them

    If something went wrong, customers can tell you privately, and you get an alert straight away. You get the chance to put it right.

Why reviews decide who gets chosen

97%

of people read reviews before they choose a local business.

65%

of people who walked away from a business did so for a review-related reason.

1 in 3

now want to see 4.5 stars or better before they will use you.

Industry estimates from BrightLocal, Moz and Whitespark, 2026. Not numbers Google publishes.

Simple pricing, no surprises

Free

$0/mo

Enough to see if it works for you.

  • Ask up to 25 customers a month, by email, QR code or one at a time from your dashboard
  • Send review requests yourself from your dashboard, one customer or several at a time, or let customers scan your QR code
  • Every customer picks: leave a public review, or tell you privately what went wrong
  • Happy customers go straight to your Google review box, one tap from the page
  • Private feedback lands in your inbox the moment it is sent, with a tracker for what's open and what you've replied to
  • A printable QR sticker, sign, invoice footer and a plain no-branding QR code, plus copy-and-paste links for invoices, emails and messages
  • A dashboard count of reviews started
  • Copy us in and we send the request: BCC Goodshout on the emails you already send customers, or forward one afterwards. Works from Gmail, Outlook or any inbox, or use Zapier or Make

Pro

$29.99/mo + GST

Or $299 a year + GST, save $60.88. For when you want it running by itself. 14-day free trial.

  • Up to 1,000 customers a month
  • Add your whole customer list at once
  • Follows up automatically if a customer hasn't replied after a few days
  • Your logo, colours and fonts on every sticker, sign, table card, business card, invoice footer, website badge and email banner, in more than 25 sizes across 9 layouts
  • Your logo and colours on the review page, your logo, colour and words across the whole request email
  • Analytics for every step, from opening the request to starting a review, week by week
  • Track every complaint to resolution, hand it off to a team member, and let AI draft a private reply for you to edit and send
  • Add your team, and put a how-did-we-do button on your website
  • Up to 5 Google listings on one plan, for businesses with more than one branch
Full plan comparison

Copy us in and we send the request

Add one address to the emails you already send, and Goodshout asks every customer for a review. No lists and no copy-paste.

Copy us in

Add your Goodshout address to the Bcc or Cc line of any email you send a customer: a quote, a thank-you, an invoice or a normal message.

Or forward it

Forgot to BCC? Forward an email you already sent to your Goodshout address and we take it from there.

Not emailing them?

Start a request from a Stripe payment, a Calendly booking or almost anything else, using Zapier or Make.

We only take your customer’s name and email address. We never save invoices, receipts or amounts.

Works from Gmail, Outlook or any inbox. A number of tools, such as Tradify, Xero and Fergus, support Cc and Bcc when sending invoices.

Not much on Google yet? We can fix that.

A lot of good businesses lose work because their Google listing is thin, out of date, or does not exist. We will set yours up or tune it so it actually brings in calls, then hand it straight back to you. No lock-in.

See the Google service

Common questions

How do I get more Google reviews?+
Ask every customer, right after the job, with a link that opens your Google review box in one tap. Goodshout does the asking for you, and gives customers a private way to tell you if something went wrong. Our guide has more.
Is asking for reviews allowed?+
Yes. Asking every customer for honest feedback is fine. What is not allowed is hiding the review option from people who might rate you badly. Goodshout shows it to everyone and the customer posts their own review. More in the guide.
Does it connect to my accounting or job software?+
There’s nothing to connect. Goodshout works by email, so it works from any inbox and on every plan. Add your Goodshout address to the Bcc line of an email you send a customer, or forward one afterwards, and a request goes out. A number of tools, such as Tradify, Xero and Fergus, support Cc and Bcc when sending invoices. If you use Bcc, your customer never sees your address; if a tool only offers Cc, that works too, but they can see it. We only take the customer’s name and email address, never invoices, receipts or amounts. Full setup guide.
How do customers get the request?+
By email, or by scanning a QR code. Add customers from your dashboard, or print a sticker, sign or invoice footer with your QR code and put it wherever customers already are. Requests can also go out automatically after a visit, a job or an invoice, by BCCing or forwarding an email.
How will I know it's working?+
Your dashboard shows how many customers opened the request, chose to leave a review and started one, and how many told you privately instead. Check your Google profile for the reviews that land.
Can I put my own branding on the QR stickers and signs?+
Yes, on Pro: your logo, colours and fonts across stickers, signs, table cards, business cards, invoice footers, website badges and email banners. The free plan includes a few clean Goodshout-styled basics.
Do I need a website?+
No. The feedback page and everything the customer sees is hosted by Goodshout. A website just gives you one more place to put a how-did-we-do button if you want it.
How do I find out about a problem before it becomes a bad review?+
Every customer sees two choices. If they pick the private one, their message comes to you instead of going public. You will see it in your dashboard and get an alert straight away, with the chance to make it right. They can still leave a public review too.
Does Goodshout write the reviews?+
No. Happy customers go straight to your Google review box and write it themselves, in their own words. Goodshout never writes or edits a review.
Can I try it before paying?+
Yes. The free plan lets you ask up to 25 customers a month, no card needed. Pro has a 14-day free trial on top of that.
What if my Google listing is a mess, or I don't have one?+
We can sort that out for you. Our Google Business Profile service sets it up from scratch or tunes an existing one, then hands it back to you.

More in our guides on getting and handling reviews, including how to ask, how to reply to a bad one, and what the review rules are in New Zealand.

Give it a go this week

Set it up in a few minutes. Send your first few requests on the free plan and see what comes back.

Start free

One email now, and a quick follow-up if we don’t hear back. Then we’ll leave you alone. Unsubscribe any time.