Simple pricing. Start free.
No card to start. Upgrade when you outgrow the free plan. Cancel any time, one click.
Priced in NZD.
Free
$0/mo
Enough to see if it works for you.
Start free- Ask up to 25 customers a month
- Every customer picks: leave a public review, or tell you privately what went wrong
- We help your customers write their review, from prompts you set, so more of them finish it
- Private feedback lands in your inbox the moment it is sent, with an open / resolved tracker
- A QR code to print, plus adding customers yourself from your dashboard
Pro
$29.99/mo
Or $299 a year, save $60.88. For when you want it running by itself. 14-day free trial.
Start Pro trial- Everything in Free, with no monthly limit
- Requests send themselves: BCC Goodshout on your invoice emails, or forward a receipt afterwards, and every customer gets asked automatically, nothing to connect
- Works from your own inbox, or straight from inside Xero, ServiceM8, Jobber, Fergus, and most other invoicing software
- Or go fully automated with Zapier or Make: trigger off a Stripe payment, a Calendly booking, or anything else that doesn't already email the customer, no webhooks or setup on our end, and their free plans cover 100–500 sends a month
- Add your whole customer list at once
- Follows up automatically if a customer hasn't replied after a few days, no chasing
- Ask for a photo with the review
- Your logo and colours on the page your customer sees, and your own words in the email that gets them there
- A "leave a review" widget for your own website
- Track every complaint, with notes your whole team can see and hand off to whoever's handling it
- AI drafts a private reply to a complaint in whatever tone fits: empathise and offer a fix, hold your ground, or just clear up a misunderstanding, yours to edit and send yourself
- Add your team, run multiple locations, and see simple stats
- Turn a submitted review into a ready-to-post square graphic for Instagram or Facebook
Every customer always sees the public review option, which is what keeps you clear of New Zealand’s review-gating rules.